This means either your PC’s firewall or your network is blocking the traffic. You will need to allow the program through your PC’s firewall, and if that doesn’t help, allow the program through your network’s firewall. Also, make sure you are not using the program on a restrictive network like a work/school/public WiFi network or across a VPN because these types of networks often have restrictive firewalls that only allow basic web traffic.
We have 2 ISPs that clients can use to connect to us. XXXX is indicative of the firm ID for each order server. Each broker has his own unique FIRM ID. The example here is our DEMO or simulated order server with FIRM ID being DEMO. See below: The Hibernia network –> XXXX.dastrader.org The Cogent network –> XXXX.dastrader.net
It is important that the client maintain both networks in his setting at all times for redundancy.
If the client should make the switch to change the order of the network and still have network issues and we have NOT reported an outage then it means the issue is on the internet or the client’s end and beyond the DAS network.
1. Click Setup then Network.
2. Select another ISP that can connect to us
3. Click to Move Up
4. Click Commit
DATA AND INFORMATION PROVIDED BY DASTRADER OR ANY OF ITS AFFILIATES, THEIR MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS (“DAS”) IS FOR INFORMATIONAL PURPOSES ONLY, AND IS PROVIDED BY DAS ON AN “AS IS” BASIS. DAS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND A WARRANTY FOR NON-INFRINGEMENT, WITH RESPECT TO THE DATA AND INFORMATION. IN NO EVENT SHALL DAS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, TRADING LOSSES, INTERNET SECURITY BREACHES AND DAMAGES THAT MAY RESULT FROM THE USE OF THE DATA AND INFORMATION, ANY DELAY OR INTERRUPTION OF SERVICE, OR OMISSIONS OR INACCURACIES IN THE INFORMATION) WITH RESPECT TO THE DATA AND INFORMATION.
USER SHALL NOT, (I) INTERFERE WITH THE DAS SYSTEM BY USING VIRUSES OR ANY OTHER PROGRAMS OR TECHNOLOGY DESIGNED TO DISRUPT OR DAMAGE ANY SOFTWARE OR HARDWARE, (II) MODIFY, CREATE DERIVATIVE WORKS FROM, REVERSE ENGINEER, DECOMPILE OR DISASSEMBLE ANY TECHNOLOGY USED TO PROVIDE THE DAS SYSTEM, OR MAKE OR DISTRIBUTE ANY OTHER FORM OF, OR ANY DERIVATIVE WORK FROM THE SYSTEM, (III) USE ANY DEVICE OR PROCESS TO GAIN ACCESS TO PROPRIETARY INFORMATION RELATED TO THE DAS SYSTEM AND ITS SOFTWARE, (IV) ENGAGE IN ANY ACTIVITY THAT MATERIALLY INTERFERES WITH THE OPERATION OF THE TECHNOLOGY SERVICE. USER SHOULD NOT USE ANY TECHNOLOGY (NOT LIMITED TO VPN, PROXY, ETC.) KNOWN TO MASK OR HIDE COMPUTER INFORMATION AND IP ADDRESSES. USER AND AFFILIATES ARE AUTHORIZED TO USE EXCHANGE DATA. USER AND AFFILIATES MAY CREATE DERIVATIVE WORKS FROM THE EXCHANGE DATA. USER AND AFFILIATES MAY UTILIZE DERIVATIVE DATA AS NEEDED FOR TRADING PURPOSES.
FINALLY, THE USER, AS A CONDITION TO VIEWING THE DATA AND INFORMATION, EXPRESSLY WAIVES ANY CLAIM IT MAY HAVE AGAINST DAS, AND UNDERSTAND THEY ARE RESPONSIBLE FOR ANY SUBSCRIBER MARKET DATA COST AND ACCESS USAGE. PLEASE NOTE THAT ACCOUNTS WITH PREFIX ‘TR’ ARE DESIGNATED AS A TRAINING ACCOUNT. ALL TR ACCOUNT’S TRADES ARE IN SIMULATION FOR TRAINING PURPOSES ONLY. CERTAIN EXCHANGE MARKET DATA FEEDS ARE 15 MINUTES DELAYED AND IS CREATED AS “AS IS” BASIS. THESE ARE THE INDICES FOR TSX, CBOE & RUSSELL AND TSX LEVEL 1. ALL OTHER FEEDS ARE DELIVERED IN REAL-TIME. ANY UNAUTHORIZED USAGE OF MARKET DATA AND ACCESS WILL BE DEEMED AS THEFT OF SERVICE AND DAS RESERVES THE RIGHT TO COLLECT FEES WITH APPLICABLE FINES AND PENALTY.
Thank you for your interest in the DAS/TD Ameritrade integration! The beta testing of this integration began in July of 2020. Once beta testing is complete, the on-boarding and ‘go-live’ process will begin end of September 2020.
If you are interested in learning more about the DAS/TD Ameritrade integration once it is ready for the public, please fill out the form below. We will send an email when the integration is live.
If so, sign-up for the 14-Day Trial here
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