There are several reasons your orders may have been rejected. DAS Trader Pro displays the rejection message* to you in the montage window, in the status bar below the Level 2 information.
In many cases, the trading venue (route) will reject your order, in which case you will need to check with your broker or admin who can contact the route for more information. If you are a broker or admin trying to find out more information, please contact the trading venue, with information regarding the symbol, entry time, and quantity available so the route can look up the rejection method.
If you receive a rejection because of BP, you should check:
If you receive a rejection message regarding risk controls, please contact your broker or administrator to review the risk controls placed on your account.
*Some messages are too large to be fully displayed. Please contact DAS Support to obtain the full message.
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USER SHALL NOT, (I) INTERFERE WITH THE DAS SYSTEM BY USING VIRUSES OR ANY OTHER PROGRAMS OR TECHNOLOGY DESIGNED TO DISRUPT OR DAMAGE ANY SOFTWARE OR HARDWARE, (II) MODIFY, CREATE DERIVATIVE WORKS FROM, REVERSE ENGINEER, DECOMPILE OR DISASSEMBLE ANY TECHNOLOGY USED TO PROVIDE THE DAS SYSTEM, OR MAKE OR DISTRIBUTE ANY OTHER FORM OF, OR ANY DERIVATIVE WORK FROM THE SYSTEM, (III) USE ANY DEVICE OR PROCESS TO GAIN ACCESS TO PROPRIETARY INFORMATION RELATED TO THE DAS SYSTEM AND ITS SOFTWARE, (IV) ENGAGE IN ANY ACTIVITY THAT MATERIALLY INTERFERES WITH THE OPERATION OF THE TECHNOLOGY SERVICE. USER SHOULD NOT USE ANY TECHNOLOGY (NOT LIMITED TO VPN, PROXY, ETC.) KNOWN TO MASK OR HIDE COMPUTER INFORMATION AND IP ADDRESSES. USER AND AFFILIATES ARE AUTHORIZED TO USE EXCHANGE DATA. USER AND AFFILIATES MAY CREATE DERIVATIVE WORKS FROM THE EXCHANGE DATA. USER AND AFFILIATES MAY UTILIZE DERIVATIVE DATA AS NEEDED FOR TRADING PURPOSES.
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Thank you for your interest in the DAS/TD Ameritrade integration! The beta testing of this integration began in July of 2020. Once beta testing is complete, the on-boarding and ‘go-live’ process will begin end of September 2020.
If you are interested in learning more about the DAS/TD Ameritrade integration once it is ready for the public, please fill out the form below. We will send an email when the integration is live.
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