Welcome to the DAS Trader Knowledge Base! Please use the search function or categories below to find how-to and support articles about the DAS Trader Pro platform, DAS Mobile Web, DAS Active Web and the DAS Mobile apps for iPhone and Android.
If you are unable to find what you are looking for, please fill out the form here or for live chat that is available Monday-Friday from 8:30AM ET – 5:30PM ET, please click the green chat bubble in the lower right corner of the window. Please be advised that live chat support is limited to level 1 support.
Please contact your broker or administrator for password resets, questions about fees, and broker related questions.
- How do I link my IB account to DAS?
- In Step 2, How do I upload the IB authorization form?
- In Step 2, Error: The request was aborted: Could not create SSL/TLS secure channel.
- Do you have to login to both Interactive Brokers and DAS?
- Why is the Buying Power and Equity not matching the amount showed on IB, and how do I update it?
- How do I close invalid orders and positions?