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Technical Issues

14
  • What do I need to do if I need DAS Support to do a remote session on my computer?
  • Why am I unable to run DAS Trader Pro at work?
  • I got an error message that says “Lost Connection to Quote Server” error message
  • Network Delay
  • The DAS Trader Pro window disappeared but it is still running
  • I’m unable to save my desktop configuration
  • Can I run DAS Trader Pro on a Mac computer?
  • I got the ‘Open File Error!’ error message
  • Mail.dat not found error message
  • I got the “Cannot Connect to Order Server” or “Both Pings Failed” error message
  • I got the “Lost Connection to Order Server” error message
  • I got the “No More Order Server to Connect” error message
  • I got the “Platform Not Support” error message
  • How do I solve a problem with my monitor’s resolution and DAS Trader Pro?
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Platform Questions

49
  • Running DAS Trader Pro on Mac, Chromebook or Linux
  • Is there a hotkey to launch a webpage for a selected stock?
  • Can I add Hotkey Buttons to my Montage Window?
  • How do I use hotkeys?
  • How can I lock the Montage window?
  • Why is the same study/indicator sometimes different between a 1-minute chart, 2-minutes chart, 5-minute chart, etc.?
  • Can I zoom in on specific areas of the chart?
  • How do I place or modify an open order through the Chart Window?
  • Can I hide or relabel my account number?
  • How do I add more rows to my Market Viewer/Watchlist?
  • How do I Duplicate a Window?
  • How do I link the Montage window to other windows?
  • How do I set up a default desktop or layout?
  • How do I use the DAS Scanner?
  • What does the Flags mean in the Time and Sales Window?
  • How do I use a Predefined/Basket Order?
  • How do I set up an alert?
  • How do I export data into an access database or a text file?
  • How do I find my Account Report?
  • How do I add new routes to my montage window?
  • How do I save trendlines and have them appear on other charts (create Global Trendlines)?
  • Why does the chart study line have a dashed/dotted line on it?
  • Why doesn’t the Level 2, Chart, and Time-Sales data match?
  • How do I view the RVOL (Relative Volume) on the Montage Window and Market Viewer Window?
  • What is TradeSignal – Advanced Scanner Tool?
  • How can I use Market Data Replay?
  • How do I Add an Alert Directly Through the Chart window?
  • How do I Open Multiple Trades, Orders and Positions Windows?
  • Market Designator
  • How do I place a Good Till Date Order (GTD) order?
  • What is Direct Access Trading vs Direct Routing
  • Short Locate
  • Supported Functions by DAS Broker Network, IBKR and Charles Schwab
  • New Configure Window
  • How does DAS calculate Unrealized Profit and Loss (PnL)?
  • How do I increase the maximum number of trend lines?
  • How do I view the VWAP (Volume Weighted Average Price) on the Montage Window, Market Viewer Window and Chart?
  • How to Read Nasdaq’s Imbalance Data on the Montage Window
  • How do I View the Pivot Point Indicator on the Chart?
  • How do I get Training on DAS?
  • How do I use Multiple Layouts?
  • Linking Windows by Color
  • Custom TIFs
  • Market Clock and Time Sync on DAS Trader Pro
  • What TIFs Are Available on DAS?
  • How to Use the Screen Recorder
  • How to Set Order Templates
  • How to Add Additional Info to Montage Window aka Tiny Tickers
  • What is Regional Market Data?
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General Questions

24
  • Can I swap the Options feed or OTC feed for ARCA book?
  • How can I learn more about using the DAS platform?
  • What Market Data is available during the 14-Day trial?
  • What is Level 1, Level 2 and Level 3?
  • I’ve paid through PayPal but haven’t received my User ID and Password yet
  • Can I change my Logon ID?
  • Why can’t I sign my exchange agreements?
  • Where do I find the Release Notes?
  • How do I request a new feature?
  • What are the hardware requirements?
  • Can I request a refund for unused days?
  • How do I cancel my subscription?
  • Can I extend my 2-week free trial?
  • How do I use DAS Trader on my mobile device?
  • When does my subscription start?
  • How do I backup my platform settings?
  • How do I update to the latest version?
  • How do I use the DAS Platform?
  • How do I subscribe to DAS Pro?
  • How are Non-Professional/Professional Subscriber Defined?
  • Does DAS provide invoices?
  • How do I connect DAS with Tradervue?
  • Trading Halts
  • How do I connect DAS with TraderSync?
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Trading Questions

21
  • Trading Settings Control
  • Fundamental Data
  • Imbalance Data
  • Limit Order, Market Order, and Stop Orders
  • Risk Control
  • What is “3 Roundtrip Control”?
  • Why was my order rejected?
  • What are the differences between direct routing and smart routing?
  • How do I reset the Buying Power and Equity for a paper training account?
  • SSR rejection message
  • “Security Not Shortable”
  • Not Enough Buying Power
  • How do I choose the correct account to trade?
  • How do I trade Forex?
  • How do I trade Futures?
  • How do I trade Options?
  • How do I trade stocks on the Toronto Exchange (TSX)?
  • What is Equalized Equity Risk per Trade?
  • How do I Check the Required BP (Buying Power) for an Order?
  • My account is showing my position as short and long in the same symbol. How do I get this corrected on my DAS platform?
  • Why is my position showing a different average cost on the DAS platform than the prior day’s average price?
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Login Issues

8
  • I’m having problems logging into iDASTRADER and DASTRADER Android
  • How do I reset my password?
  • ‘User Doesn’t Exist ID” error message
  • ‘Unauthorized Logon!’ error message
  • ‘Repeat User’ error message
  • ‘Wrong Password’ error message
  • ‘Wrong Trader’ error message
  • What is my username and password?
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DAS-IB Questions

9
  • I am linked to Interactive Brokers and a position I closed through them still shows in DAS, what do I do?
  • How do I convert funds to another currency?
  • How do I close invalid orders and positions?
  • Why is the Buying Power and Equity not matching the amount shown on IB, and how do I update it?
  • Do you have to login to both Interactive Brokers and DAS?
  • In Step 2, Error: The request was aborted: Could not create SSL/TLS secure channel.
  • In Step 2, How do I upload the IB authorization form?
  • How do I link my IB account to DAS?
  • Supported Functions by DAS Broker Network, IBKR and Charles Schwab
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Download Links

5
  • Chart Studies & Indicators
  • Broker Downloads
  • DAS User Guide and Manuals
  • DAS Download Links
  • Download DAS Trader Pro Layout Files
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Institutional Traders

2
  • My company has decided to use DAS Pro Suite, on average how much setup time is required?
  • If my company decides to use the DAS Pro Suite, will we need to obtain our own market data provider and connections to exchanges and ECNs?
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DAS-Schwab Questions

10
  • How to Link Multiple Schwab Accounts for Trading on DAS Trader AMTD
  • How do I Enable my TD Account for Direct Routing?
  • Supported Functions by DAS Broker Network, IBKR and Charles Schwab
  • TD Ameritrade Advanced Features Status
  • How to resolve “Too Late to Cancel orders” or partially fill orders which results in an order being in a stuck status on DAS from TD
  • Will DAS Trader AMTD work for TD Hong Kong or Canada?
  • TD Ameritrade to Schwab Transition
  • Schwab Account Authorization Process
  • Removing Schwab’s Third-Party Access
  • ‘No Trades Currently Allowed’ Rejection Message
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Studies

41
  • Price Chart
  • Volume
  • Moving Average
  • STO
  • Momentum
  • RSI
  • OBV
  • VAD
  • CMF
  • Envelopes
  • Bollinger Bands
  • CCI
  • MACD
  • StoRSI
  • ROC
  • Overlay
  • DMI
  • PriceMarker
  • Williams %R
  • Donchian
  • Linear Regression
  • Acc/Dist
  • ATR
  • PCR
  • Price Oscillator 
  • Zig Zag
  • Parabolic SAR
  • Medaugh Shading
  • PivotPoint
  • VWAP
  • T3MA
  • Heikin-Ashi
  • Ichimoku
  • MFI
  • Volume By Price
  • Keltner Channels
  • Moving Average Pair
  • Squeeze
  • Schaff Trend Cycle
  • Opening Range
  • RVOL – Relative Volume
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Trade Signal

19
  • Optional Filters
  • Volume – Five Minutes
  • Volume – Pre-Market
  • Volume – Post-Market
  • Price – Rise Percentage
  • Price – Fall Percentage
  • Price – Gap Higher Opening
  • Price – Gap Lower Opening
  • Price – Biggest Gainers
  • Price – Biggest Losers
  • Price – Weeks High
  • Price – Weeks Low
  • Combination – Crossed Above VWAP (Price)
  • Combination – Crossed Below VWAP (Price)
  • Combination – Crossed Above VWAP (Volume)
  • Combination – Crossed Below VWAP (Volume)
  • Combination – Market Alerts
  • Msg – Msg-Halt or Resume
  • Sys – Sys Test Scanner
View Categories
  • Home
  • KB
  • Download Links
  • DAS User Guide and Manuals

DAS User Guide and Manuals

< 1 min read

DateDescriptionSize
4/10/25Hotkeys Guide (PDF)1Mb
2/21/25Advanced Hotkeys Guide (PDF)977kb
12/30/24Hot Buttons Guide (PDF)992kb
1/21/25Indices Symbol Guide (PDF)135kb
12/16/24Futures Symbol Guide (PDF)177kb
7/1/20DAS Trader Pro User Manual (PDF)1689kb
12/02/16Options Symbology Guide (PDF)7kb
10/27/14Running DAS Trader PRO from Non-Windows OS (PDF)360kb
04/22/13DAS Scanner Manual (PDF)197kb
01/22/13Add Routes to Your Montage Manual (PDF)224kb
11/26/12Chart Studies in DAS Trader (PDF)277kb
10/31/12Allocation Manual (PDF)61kb
10/19/12Complex Options Manual (PDF)350kb
04/26/12Manually Switch Quote Server2.33kb
02/14/12Trigger Orders Manual (PDF)352kb
02/08/11Pegged, MidPoint Order Types for BATS, ARCA EDGA & EDGX (PDF)204kb

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Updated on May 6, 2025
Chart Studies & Indicators

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Copyright © 2003-2025 DAS Trader. All Rights Reserved.

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  • Information about you is gathered in three ways when you use the DAS web site:
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We refer to all of this information as “Personal Information.”

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We use personal information to obtain information regarding web site usage so that we can tailor our website content to meet your needs. We also may use personal information in our marketing and sales efforts.

We do not share personal information with other non-affiliate companies.

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We value the information that you share with us, and consequently, your personal information is password-protected and its availability is limited to persons who have a need to know.

Disclaimer of Warranty

DATA AND INFORMATION PROVIDED BY DASTRADER OR ANY OF ITS SOURCE PROVIDERS, AFFILIATES, THEIR MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS (“DAS”) IS FOR INFORMATIONAL PURPOSES ONLY AND IS PROVIDED BY DAS ON AN “AS IS” BASIS. DAS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND A WARRANTY FOR NON-INFRINGEMENT, WITH RESPECT TO THE DATA AND INFORMATION. IN NO EVENT SHALL DAS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, TRADING LOSSES, INTERNET SECURITY BREACHES AND DAMAGES THAT MAY RESULT FROM THE USE OF THE DATA AND INFORMATION, ANY DELAY OR INTERRUPTION OF SERVICE, OR OMISSIONS OR INACCURACIES IN THE INFORMATION) WITH RESPECT TO THE DATA AND INFORMATION.

USER SHALL NOT, (I) INTERFERE WITH THE DAS SYSTEM BY USING VIRUSES OR ANY OTHER PROGRAMS OR TECHNOLOGY DESIGNED TO DISRUPT OR DAMAGE ANY SOFTWARE OR HARDWARE RELATED TO THE DAS PLATFORM, (II) MODIFY, CREATE DERIVATIVE WORKS FROM, REVERSE ENGINEER, DECOMPILE OR DISASSEMBLE ANY TECHNOLOGY USED TO PROVIDE THE DAS SYSTEM, OR MAKE OR DISTRIBUTE ANY OTHER FORM OF, OR ANY DERIVATIVE WORK FROM THE SYSTEM FOR COMMERCIAL OR EXTERNAL DISPLAY, (III) USE ANY DEVICE OR PROCESS TO GAIN ACCESS TO DAS’S PROPRIETARY INFORMATION INCLUDING DATA DISPLAYED FROM SOURCE PROVIDER RELATED TO THE DAS SYSTEM AND ITS SOFTWARE, (IV) ENGAGE IN ANY ACTIVITY THAT MATERIALLY INTERFERES WITH THE OPERATION OF THE TECHNOLOGY SERVICE. USERS SHOULD NOT USE ANY TECHNOLOGY (NOT LIMITED TO VPN, PROXY, ETC.) KNOWN TO MASK OR HIDE COMPUTER INFORMATION AND IP ADDRESSES WHILE ACCESSING THE DAS SYSTEM. USERS AND AFFILIATES ARE AUTHORIZED TO USE EXCHANGE AND THE SOURCE PROVIDER DATA FOR INTERNAL USAGE ONLY. USER AND AFFILIATES MAY CREATE DERIVATIVE WORKS FROM THE EXCHANGE AND THE SOURCE PROVIDER DATA. USERS AND AFFILIATES MAY UTILIZE DERIVATIVE DATA AS NEEDED FOR THEIR TRADING PURPOSES AND SHOULD NOT TO BE USED FOR COMMERCIAL REDISTRIBUTION OR PUBLIC DISPLAY.

FINALLY, THE USER, AS A CONDITION TO VIEWING THE DATA AND INFORMATION, EXPRESSLY WAIVES ANY CLAIM IT MAY HAVE AGAINST DAS, AND UNDERSTAND THEY ARE RESPONSIBLE FOR ANY SUBSCRIBER MARKET DATA COST AND ACCESS USAGE. PLEASE NOTE THAT ACCOUNTS WITH PREFIX ‘TR’ ARE DESIGNATED AS A TRAINING ACCOUNT. ALL TR ACCOUNT’S TRADES ARE IN SIMULATION FOR TRAINING PURPOSES ONLY. CERTAIN EXCHANGE OR SOURCE PROVIDER MARKET DATA FEEDS ARE 15 MINUTES DELAYED AND IS CREATED AS “AS IS” BASIS. THESE ARE THE INDICES FOR TSX, CBOE & RUSSELL AND TSX LEVEL 1. ALL OTHER FEEDS ARE DELIVERED IN REAL-TIME. ANY UNAUTHORIZED USAGE OF MARKET DATA AND ACCESS WILL BE DEEMED AS THEFT OF SERVICE AND DAS RESERVES THE RIGHT TO COLLECT FEES WITH APPLICABLE FINES AND PENALTY.

TD Ameritrade Integration

Thank you for your interest in the DAS/TD Ameritrade integration! The beta testing of this integration began in July of 2020. Once beta testing is complete, the on-boarding and ‘go-live’ process will begin end of September 2020.

If you are interested in learning more about the DAS/TD Ameritrade integration once it is ready for the public, please fill out the form below. We will send an email when the integration is live.

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