Question: Why was my order rejected?

There are several reasons your orders may have been rejected. DAS Trader Pro displays the full rejection message to you in the montage window, in the status bar below the Level 2 information.

In many cases, the trading venue (route) will reject your order, in which case you will need to check with your broker or admin who can contact the route for more information. If you are a broker or admin trying to find out more information, please contact the trading venue, with information regarding the symbol, entry time, and quantity available so the route can look up the rejection method.

If you receive a rejection because of BP, you should check:

1. The margin requirements for that symbol (you can check by clicking Trade then Shortlist. Enter the symbol you are trying to trade in the first column and press enter. It will then tell you the margin rate for long positions and short positions).

2. If you have open orders, they will use your BP. Double check your BP in the account window.

If you receive a rejection message regarding risk controls, please contact your broker or administrator to review the risk controls placed on your account.